Shipping Information

Shipping Policy

Processing & Dispatch

All orders are processed and shipped within 1–3 business days. Every order includes a free keychain, stickers, a discount card, and a care instruction card.

Free Shipping

We offer free shipping on all orders placed before midnight.

Shipping Locations

We ship worldwide. Please note we do not ship to Africa, South America, and select Asian countries.

Estimated Delivery Times

North America
United States: 5–10 business days (USPS)
Canada: 4–8 business days (Canada Post)

Europe
Germany: 5–10 business days (Deutsche Post)
Netherlands: 5–10 business days (DHL NL)
United Kingdom: 5–10 business days (LDGJ)
France: 7–12 business days (SF Express)
Italy: 5–15 business days (GLS)
Sweden: 5–15 business days (4PX)
Poland: 5–15 business days (DPD)
Belgium: 5–8 business days (SF Express)
Switzerland: 5–15 business days (Swiss Post)
Denmark: 7–12 business days (4PX)
Finland: 5–15 business days (Posti)
Austria: 5–15 business days (Austrian Post)
Norway: 5–15 business days (Posten Norge)
Ireland: 5–15 business days (An Post)
Portugal & Spain: 7–10 business days (CTT Express)
Rest of Europe: 5–15 business days

Oceania
Australia: 5–15 business days (Australia Post)
New Zealand: 5–15 business days (NZ Post)

Asia
10–20 business days (delivered by local couriers)

Customs & Import Fees

Customs fees or import charges may apply in some EU countries, as well as the UAE and Singapore. Any additional fees are the responsibility of the customer.

Contact

Questions? Email us at azurellisupport@gmail.com. Our support team replies within 24 hours.